Thank you for your support of New Japan Pro-Wrestling.
As announced this week, acting under further recommendation from the Japanese Ministry of Health regarding Coronavirus COVID-19, NJPW has come to the decision to cancel SAKURA GENESIS 2020 on March 31.
All ticket holders will be refunded.
IF YOU HAVE PURCHASED A TICKET FOR APRIL 11
Refer to the following link: http://www.njpw1972.com/73695
The below procedure applies to tickets purchased for the SAKURA GENESIS 2020 on March 31 ONLY
(Note: NJPW will be closely monitoring the ongoing Coronavirus situation and will provide updates on events taking place after April 12)
The refund procedure depends on point of purchase of the tickets.
Lawson Ticket (Lawson/Mini Stop convenience stores)
Refund period: Wednesday April 1 10AM – Wednesday April 15 11:59PM
Take your ticket to your nearest Lawson or Mini Stop. Any location will suffice, but if you purchased your ticket at a Lawson, you can only receive refunds at a Lawson, and Mini Stop customers can only receive refunds at Mini Stop.
Use the ‘haraimodoshi’ (refund) function on in store Loppi machines to secure your refund. Check the following Japanese site for details, or show to a store attendant for assistance
https://l-tike.com/oc/lt/haraimodoshi/
Ticket Pia (including 7-11 convenience stores)
Refund period: Wednesday April 1 10AM – Wednesday April 15 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
http://t.pia.jp/guide/refund.jsp
ePlus (including FamilyMart convenience stores)
Refund period: Friday April 3 10AM – Wednesday April 15 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
LINE Ticket
Refund period: Friday April 3 10AM – Wednesday April 15 11:59PM
A message will be sent from the LINE ticket info account on Friday April 3. Whether your ticket has arrived or not, do not delete your LINE account until you have received the message and your refund is processed.
Tickets purchased at Korakuen Hall
Refund period: Wednesday April 1 － Wednesday May 15
Please bring your ticket to the advance ticket counter during operating hours.
https://www.tokyo-dome.co.jp/en/tourists/hall/
Other outlets
Refund period: Wednesday April 1 ― Wednesday May 15
Consult point of purchase for refunds. Procedures and operating hours may vary.
NOTE
Tickets can not be exchanged for another event.
Tickets will not be refunded at event venues on the day of the scheduled event.
Physical tickets will be required as proof of purchase in most of the above cases. Refund policies will not cover lost tickets, or tickets with torn stubs.
Refunds will only be issued during the listed refund periods.
