Thank you for your support of New Japan Pro-Wrestling.
As announced this week, acting under further recommendation from the Japanese Ministry of Health regarding Coronavirus COVID-19, NJPW has come to the decision to cancel an event on April 11.
All ticket holders will be refunded.
IF YOU HAVE PURCHASED A TICKET FOR March 31 (Sakura Genesis)
Please find information from a following link: http://www.njpw1972.com/73693
The below procedure applies to tickets purchased for an event on April 11 ONLY
(Note: NJPW will be closely monitoring the ongoing Coronavirus situation and will provide updates on events taking place after April 12)
The refund procedure depends on point of purchase of the tickets.
Lawson Ticket (Lawson/Mini Stop convenience stores)
Refund period: Wednesday April 8 10AM – Wednesday April 22 11:59PM
Take your ticket to your nearest Lawson or Mini Stop. Any location will suffice, but if you purchased your ticket at a Lawson, you can only receive refunds at a Lawson, and Mini Stop customers can only receive refunds at Mini Stop.
Use the ‘haraimodoshi’ (refund) function on in store Loppi machines to secure your refund. Check the following Japanese site for details, or show to a store attendant for assistance
https://l-tike.com/oc/lt/haraimodoshi/
Ticket Pia (including 7-11 convenience stores)
Refund period: Wednesday April 8 10AM – Wednesday April 22 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
http://t.pia.jp/guide/refund.jsp
ePlus (including FamilyMart convenience stores)
Refund period: Wednesday April 8 10AM – Wednesday April 22 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
Ito Yokado in Sagamihara city
Refund period: Wednesday April 8 － Wednesday April 22
If you purchased tickets at Ito Yokado Sagamihara, Ito Yokado Kobuchi, Ito Yokado Ario Hashimoto, please go to the each shop and get “Henkin Yoshi(Refund paper)” at a service counter. Fill out the form and send it with a ticket purchased at Ito Yokado.
Please retain a record of the seat number displayed on the ticket before sending the above via special registered mail (‘tokutei kiroku’) to:
SOU CORPORATION SAGAMIHARA 4/11 REFUNDS
〒250-0034 881-26 Itabashi, Odawara-shi, Kanagawa
Refunds will be sent via bank transfer. Please retain proof of purchase until you can confirm that the transfer has been made.
The refunded amount will be for the face value displayed on the ticket.
Please send the ticket via special registered mail (‘tokutei kiroku’) only. Sending by other means may result in the ticket being returned to you.
This refund method applies to tickets purchased at Ito Yokado Sagamihara, Ito Yokado Kobuchi, Ito Yokado Ario Hashimoto ONLY. Also, tickets cannot be refunded at each shop.
Other outlet
Refund period: Wednesday April 8 ― Wednesday April 22
Consult point of purchase for refunds. Procedures and operating hours may vary.
NOTE
Tickets can not be exchanged for another event.
Tickets will not be refunded at event venues on the day of the scheduled event.
Physical tickets will be required as proof of purchase in most of the above cases. Refund policies will not cover lost tickets, or tickets with torn stubs.
Refunds will only be issued during the listed refund periods.
