Thank you for your support of New Japan Pro-Wrestling.
As announced this week, acting under further recommendation from the Japanese Ministry of Health regarding Coronavirus COVID-19, NJPW has come to the decision to cancel events through to April 18.
All ticket holders will be refunded.
IF YOU HAVE PURCHASED A TICKET FOR MARCH 31
Refund period: April 1 – April 15
Refer to the following link: https://www.njpw1972.com/73693
IF YOU HAVE PURCHASED A TICKET FOR APRIL 11
Refund period: April 8- April 22
Refer to the following link: http://www.njpw1972.com/73695
IF YOU HAVE PURCHASED A TICKET FOR APRIL 18
Refund period:
Refer to the following link:
The below procedure applies to tickets purchased for the following events only:
Sunday April 12: Act City Hamamatsu, Shizuoka
Monday April 13: Aimesse Yamanashi
Wednesday April 15: Fukui Prefecture Industrial Hall
Thursday April 16: Ishikawa Prefecture Industrial Pavilion Hall
(Note: NJPW will be closely monitoring the ongoing Coronavirus situation and will provide updates on events taking place after April 18)
The refund procedure depends on point of purchase of the tickets.
Lawson Ticket (Lawson/Mini Stop convenience stores)
Refund period: Wednesday April 8 10AM – Wednesday April 22 11:59PM
Take your ticket to your nearest Lawson or Mini Stop. Any location will suffice, but if you purchased your ticket at a Lawson, you can only receive refunds at a Lawson, and Mini Stop customers can only receive refunds at Mini Stop.
Use the ‘haraimodoshi’ (refund) function on in store Loppi machines to secure your refund. Check the following Japanese site for details, or show to a store attendant for assistance
https://l-tike.com/oc/lt/haraimodoshi/
Ticket Pia (including 7-11 convenience stores)
Refund period: Wednesday April 8 10AM – Wednesday April 22 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
http://t.pia.jp/guide/refund.jsp
ePlus (including FamilyMart convenience stores)
Refund period: Friday April 8 10AM – Wednesday April 22 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
IKG Ticket Online (April 12 Hamamatsu, April 13 Yamanashi)
There is no need to return your tickets. You will be contacted via the email address you registered to make your purchase with the procedure. Refunds will be issued via registered mail after May 19.
TV Yamanashi (April 13 Yamanashi)
Please follow one of these two options.
(1) Refunds will be issued from the TV Yamagata ticket center between April 8 and 22. The reception desk will be open between the hours of 9:30AM and 6PM on these dates. Present your ticket for a cash refund.
(2) Apply for a refund via bank transfer. Mail your ticket, along with the information below. Your refund will be sent via bank transfer.
- Name
- Telephone number
- Bank details for receiving your refund via wire transfer (Bank name, Branch name, Account number, Name on account.)
Please send the ticket to:
YAMANASHI TV (NEW JAPAN PRO-WRESTLING)
〒141-0021 Yamanashi-ken Koufu-shi, Yuta 2-13-1
Phone inquiries: 055-232-1138 (9:30AM- 6PM)
Shopping City Bell, Paleo City, Elpa (April 15 Fukui)
You can not obtain a refund at point of purchase. Please follow one of these two options.
(1) Refunds will be issued from the Fukui Prefecture Industrial Hall venue on Wednesday April 15 (refunds for both dates will be available, regardless of which day you attend). A reception desk will be open between the hours of 4 and 6:30PM on this day. Present your ticket for a refund (note: this only applies to tickets purchased from Shopping City Bell, Paleo City or Elpa, not from other outlets).
(2) Apply via registered mail. Send your ticket, along with the information outlined below, via special recorded mail.
(note: this only applies to tickets purchased from Bunshindoshoten, not from other outlets).
- Name
- Telephone number
- Bank details for receiving your refund via wire transfer (Bank name, Branch name, Account number, Name on account. Japan Post accounts will also require a sort code)
Please retain a record of the seat number displayed on the ticket before sending the above via special registered mail (‘tokutei kiroku’) to:
NEW JAPAN PRO-WRESTLING FUKUI 4/15 REFUNDS
〒141-0021 Tokyo-to, Shinagawa-ku, Kami-Osaki 3-1-1, JR Tokyu Meguro Bldg. 16F
Refunds will be sent via bank transfer. Please retain proof of purchase until you can confirm that the transfer has been made.
The refunded amount will be for the face value displayed on the ticket.
Please send the ticket via special registered mail (‘tokutei kiroku’) only. Sending by other means may result in the ticket being returned to you.
Other outlets
Refund period: Wednesday April 8- Wednesday April 22
Consult point of purchase for refunds. Procedures and operating hours may vary.
Apita Matsuto (April 16 Kanazawa)
Apply for a refund via bank transfer. Mail your ticket, along with the information below. Your refund will be sent via bank transfer. Tickets must be received before April 22.
- Name
- Telephone number
- Bank details for receiving your refund via wire transfer (Bank name, Branch name, Account number, Name on account.)
Please send the ticket to:
NEW JAPAN PRO-WRESTLING KANAZAWA REFUNDS
〒105-0001 Tokyo, Minato-ku, Toranomon 3-11-12, Mizuno Bldg. 3F
Other outlets
Refund period: Wednesday April 8- Wednesday April 22
Consult point of purchase for refunds. Procedures and operating hours may vary.
NOTE
Tickets can not be exchanged for another event.
Tickets will not be refunded at event venues on the day of the scheduled event.
Physical tickets will be required as proof of purchase in most of the above cases. Refund policies will not cover lost tickets, or tickets with torn stubs.
Refunds will only be issued during the listed refund periods.
